JumpSeat is a robust, easy-to-use digital adoption platform. It provides an efficient, effective, and permanent fix for one of the biggest challenge areas of managing software applications: training. It supplies users with customized, role-based training experiences that adapt to their needs to drive learning and adoption. Because it sits atop the applications in your browser, you can use it seamlessly across all the cloud solutions in your technology stack. With customizable training guides, variable learning paths, and unique user personas JumpSeat empowers you to both train and reinforce learnings at scale. With uniquely customizable learning experiences you can drive real digital adoption across the enterprise, all without ever hosting another training session.
Customizable training
Create step-by-step instructions that guide users through the interface and layout of an application and teach them how to perform discrete processes specific to their role or function.
Embed rich media
Add videos, surveys and more to help augment standard step-through guides with supplementary information or polls to gain feedback and input into the application configuration, the process, or the training itself.
Test user knowledge
Add multiple choice quizzes directly in the guide to help ensure training is sticking and that users understand the process and the application before they can move forward.
On-demand refreshes
The JumpSeat tab is ever-present in your designated applications meaning trainings are always available in case a user needs a refresher. No more digging around for quick reference cards or how-to videos!
User analytics
Understand who’s taken what training, where ongoing reinforcement is most prevalent, and what’s redundant or not working.
